SER JOBS FOR PROGRESS NATIONAL, INC.

SER is a National network of community-based employment and training centers located in 19 states, the District of Columbia, and Puerto Rico. SER’s primary focus is to empower socially and economically disadvantaged Americans, especially Hispanics, with the knowledge, skills, and abilities that will prepare them for full participation in American society.

SER National Open Positions

Employment & Training Specialist - Spooner, WI

Reports To: SCSEP Coordinator

FLSA Status: EXEMPT           

Summary: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

Duties and Responsibilities:

  1. Knowledge of employment and training programs and related community resources.
  2. Utilizing interviewing and counseling techniques in placement activities.
  3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
  4. Extensive record keeping activities.
  5. Applying effective case management techniques.
  6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
  7. Research various resources available for military veterans required for some positions.
  8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
  9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
  10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
  11. Implement client employment plans through referral to appropriate programs.
  12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
  13. Prepare reports, forms, plans and agreements.
  14. Interpret, explain and apply complex Federal and State regulations.
  15. Maintain a large caseload of both applicants and participants.
  16. Establish and maintain cooperative working relationships with others.
  17. Plan and schedule work.
  18. Effectively utilize community and agency resources.
  19. Input, access and analyze data using a computer.
  20. Design and conduct individual and/or group training to improve job readiness of participants.
  21. Work with employers to develop employment opportunities.
  22. Negotiate and determine necessary supportive services for participants.
  23. Performs related duties as assigned.

 Education / Experience:

  • Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
  • Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
  • Experience working with the SCSEP program on a state or national level.
  • Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
  • Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
  • Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
  • Demonstrated supervisory skills.
  • Proficiency in MS Office (Word, Excel, Access, PowerPoint).
  • Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
  • Willingness to travel and work flexible hours.
  • Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please submit a resume to HR@ser-national.org.  Position open until filled.

Employment & Training Specialist - Madison, WI

Reports To: SCSEP Coordinator

FLSA Status: EXEMPT           

Summary: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

Duties and Responsibilities:

  1. Knowledge of employment and training programs and related community resources.
  2. Utilizing interviewing and counseling techniques in placement activities.
  3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
  4. Extensive record keeping activities.
  5. Applying effective case management techniques.
  6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
  7. Research various resources available for military veterans required for some positions.
  8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
  9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
  10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
  11. Implement client employment plans through referral to appropriate programs.
  12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
  13. Prepare reports, forms, plans and agreements.
  14. Interpret, explain and apply complex Federal and State regulations.
  15. Maintain a large caseload of both applicants and participants.
  16. Establish and maintain cooperative working relationships with others.
  17. Plan and schedule work.
  18. Effectively utilize community and agency resources.
  19. Input, access and analyze data using a computer.
  20. Design and conduct individual and/or group training to improve job readiness of participants.
  21. Work with employers to develop employment opportunities.
  22. Negotiate and determine necessary supportive services for participants.
  23. Performs related duties as assigned.

 Education / Experience:

  • Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
  • Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
  • Experience working with the SCSEP program on a state or national level.
  • Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
  • Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
  • Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
  • Demonstrated supervisory skills.
  • Proficiency in MS Office (Word, Excel, Access, PowerPoint).
  • Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
  • Willingness to travel and work flexible hours.
  • Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please submit a resume to HR@ser-national.org.  Position open until filled.

Employment & Training Specialist - Milwaukee, WI

Reports To: SCSEP Coordinator

FLSA Status: EXEMPT           

Summary: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

Duties and Responsibilities:

  1. Knowledge of employment and training programs and related community resources.
  2. Utilizing interviewing and counseling techniques in placement activities.
  3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
  4. Extensive record keeping activities.
  5. Applying effective case management techniques.
  6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
  7. Research various resources available for military veterans required for some positions.
  8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
  9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
  10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
  11. Implement client employment plans through referral to appropriate programs.
  12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
  13. Prepare reports, forms, plans and agreements.
  14. Interpret, explain and apply complex Federal and State regulations.
  15. Maintain a large caseload of both applicants and participants.
  16. Establish and maintain cooperative working relationships with others.
  17. Plan and schedule work.
  18. Effectively utilize community and agency resources.
  19. Input, access and analyze data using a computer.
  20. Design and conduct individual and/or group training to improve job readiness of participants.
  21. Work with employers to develop employment opportunities.
  22. Negotiate and determine necessary supportive services for participants.
  23. Performs related duties as assigned.

 Education / Experience:

  • Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
  • Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
  • Experience working with the SCSEP program on a state or national level.
  • Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
  • Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
  • Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
  • Demonstrated supervisory skills.
  • Proficiency in MS Office (Word, Excel, Access, PowerPoint).
  • Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
  • Willingness to travel and work flexible hours.
  • Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please submit a resume to HR@ser-national.org.  Position open until filled.

Employment & Training Specialist - Ft. Collins, CO

Reports To: SCSEP Coordinator

FLSA Status: EXEMPT           

Summary: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

Duties and Responsibilities:

  1. Knowledge of employment and training programs and related community resources.
  2. Utilizing interviewing and counseling techniques in placement activities.
  3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
  4. Extensive record keeping activities.
  5. Applying effective case management techniques.
  6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
  7. Research various resources available for military veterans required for some positions.
  8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
  9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
  10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
  11. Implement client employment plans through referral to appropriate programs.
  12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
  13. Prepare reports, forms, plans and agreements.
  14. Interpret, explain and apply complex Federal and State regulations.
  15. Maintain a large caseload of both applicants and participants.
  16. Establish and maintain cooperative working relationships with others.
  17. Plan and schedule work.
  18. Effectively utilize community and agency resources.
  19. Input, access and analyze data using a computer.
  20. Design and conduct individual and/or group training to improve job readiness of participants.
  21. Work with employers to develop employment opportunities.
  22. Negotiate and determine necessary supportive services for participants.
  23. Performs related duties as assigned.

 Education / Experience:

  • Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
  • Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
  • Experience working with the SCSEP program on a state or national level.
  • Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
  • Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
  • Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
  • Demonstrated supervisory skills.
  • Proficiency in MS Office (Word, Excel, Access, PowerPoint).
  • Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
  • Willingness to travel and work flexible hours.
  • Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please submit a resume to HR@ser-national.org.  Position open until filled.

Employment & Training Specialist - Houston, TX

Reports To: SCSEP Coordinator

FLSA Status: EXEMPT           

Summary: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

Duties and Responsibilities:

  1. Knowledge of employment and training programs and related community resources.
  2. Utilizing interviewing and counseling techniques in placement activities.
  3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
  4. Extensive record keeping activities.
  5. Applying effective case management techniques.
  6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
  7. Research various resources available for military veterans required for some positions.
  8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
  9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
  10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
  11. Implement client employment plans through referral to appropriate programs.
  12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
  13. Prepare reports, forms, plans and agreements.
  14. Interpret, explain and apply complex Federal and State regulations.
  15. Maintain a large caseload of both applicants and participants.
  16. Establish and maintain cooperative working relationships with others.
  17. Plan and schedule work.
  18. Effectively utilize community and agency resources.
  19. Input, access and analyze data using a computer.
  20. Design and conduct individual and/or group training to improve job readiness of participants.
  21. Work with employers to develop employment opportunities.
  22. Negotiate and determine necessary supportive services for participants.
  23. Performs related duties as assigned.

 Education / Experience:

  • Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
  • Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
  • Experience working with the SCSEP program on a state or national level.
  • Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
  • Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
  • Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
  • Demonstrated supervisory skills.
  • Proficiency in MS Office (Word, Excel, Access, PowerPoint).
  • Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
  • Willingness to travel and work flexible hours.
  • Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please submit a resume to HR@ser-national.org.  Position open until filled.

Donor Specialist VISTA - Irving, TX

Sponsoring Organization: SER Jobs for Progress National, Inc.
Project Name: SER National Growth Project
Project Number: 19VSWTX007
Project Period: 09/03/2019 – 08/31/2020
Site Name: Main Office – Irving, TX
Focus Area(s): Economic Opportunity


VISTA Assignment Objectives & Member Activities

Project Goals:  The SER National Growth Project will develop resources sufficient to expand program operations in the Dallas-Fort Worth area (or other high-need Texas locations), providing  400 low-income participants with educational and workforce preparation that will enable them to obtain living-wage jobs and careers.

Objective:  By October 31 , 2020, raise cash, grants, and/or in-kind donations that will comprise a proportional amount of the VISTA team’s overall financial goal.

Member Activities:

  • Research untapped funding sources and determine the best approaches to secure support.
      • Research potential funding and in-kind sources. Become familiar with different development strategies and select the best approach for each potential source.
      • In collaboration with VISTA team and supervisor, develop a written plan profile and plan for each source and begin implementation by April 1, 2020.
  • Working with the VISTA team and supervisor, identify activity options (grant writing, online fundraising, special events, email/letter campaigns, major and small donor cultivation, and in-kind contributions).
      • Develop detailed execution plan for each option (who/what/where/why/when/how).
      • If needed, seek consultation with expert(s) for a particular option for advice and/or training.
      • With appropriate permissions, execute each individual plan to acquire support.

Objective:  By January 1, 2020, and through the end of the project, support development efforts by identifying potential individual donors, both small and major, and engage and cultivate them to solicit donations that help grow the mission of SER.

Member Activities:

  •  Using public domain sources, identify potential donors, both small and major.
      • Research available contact information for individuals who may be interested in SER.
      • Identify appropriate communication methods (i.e., telephone) to connect with new donors. If appropriate, match a donor to a specific SER program (i.e., banker > SER MUJER). Create corresponding scripts for asks.
      • Ensure donor profiles in Salesforce are complete.
      • Create initial ask targets followed by schedule of upgraded asks; record results.
      • Set schedule for donor touch points and donor recognition to enhance donor retention.
  • Build a donor portfolio by levels and frequency of support.
      • Establish database of individual donors. Create donor report, update at specific intervals, and share with supervisor and President of SER National.
      • In coordination with Salesforce Specialist, automate asks using Salesforce macros and apps.

Please submit a resume to HR@ser-national.org.  Position open until filled.

Grants Specialist VISTA - Irving, TX

Sponsoring Organization: SER Jobs for Progress National, Inc.
Project Name: SER National Growth Project
Project Number: 19VSWTX007
Project Period: 09/03/2019 – 08/31/2020
Site Name: Main Office – Irving, TX
Focus Area(s): Economic Opportunity


VISTA Assignment Objectives & Member Activities

Project Goals:  The SER National Growth Project will develop resources sufficient to expand program operations in the Dallas-Fort Worth area (or other high-need Texas locations), providing 400 low-income participants with educational and workforce preparation that will enable them to obtain living-wage jobs and careers.

Objective:  By October 31, 2020, raise cash, grants, and/or in-kind donations that will comprise a proportional amount of the VISTA team’s overall financial goal.

Member Activities:

  •  Research untapped funding sources and determine the best approaches to secure support.
      • Research potential funding and in-kind sources. Become familiar with different development strategies and select the best approach for each potential source.
      • In collaboration with VISTA team and supervisor, develop a written plan profile and plan for each source and begin implementation by April 1, 2020.
  • Working with the VISTA team and supervisor, identify activity options (grant writing, online fundraising, special events, email/letter campaigns, major and small donor cultivation, and in-kind contributions).
      • Develop detailed execution plan for each option (who/what/where/why/when/how).
      • If needed, seek consultation with expert(s) for a particular option for advice and/or training.
      • With appropriate permissions, execute each individual plan to acquire support.

Objective:  Support development efforts by identifying funding sources for financial and in-kind support; beginning January 1, 2020 and continuing through end of project, write, assemble, and submit proposals that help grow the mission of SER.

Member Activities:

  •  Develop grant proposals for mission-based topics.
      • Develop case statement for each program based on empirical data.
      • Develop discrete proposal parts such as need, goals and objectives, program descriptions, evaluation, timelines, capacity, and sustainability.
      •  Match proposals to appropriate funding sources and adhere to guidelines and deadlines. Submit each proposal with approval.
      • Maintain a database of submitted and pending applications.
  • Expand portfolio of funders through research and cultivation.
      • Seek support from new funding sources unfamiliar with SER.
      • Share opportunities and solicit interest among SER affiliates.
      • Establish database of private and public funders. Prioritize targets and record results over time. Prepare press releases and media posts for grants awarded.

Please submit a resume to HR@ser-national.org.  Position open until filled.

Marketing Specialist VISTA - Irving, TX

Sponsoring Organization: SER Jobs for Progress National, Inc.
Project Name: SER National Growth Project
Project Number: 19VSWTX007
Project Period: 09/03/2019 – 08/31/2020
Site Name: Main Office – Irving, TX
Focus Area(s): Economic Opportunity


VISTA Assignment Objectives & Member Activities

Project Goals:  The SER National Growth Project will develop resources sufficient to expand program operations in the Dallas-Fort Worth area (or other high-need Texas locations), providing 400 low-income participants with educational and workforce preparation that will enable them to obtain living-wage jobs and careers.

Objective:  By October 31, 2020, raise cash, grants, and/or in-kind donations that will comprise a proportional amount of the VISTA team’s overall financial goal.

Member Activities:

  •  Research untapped funding sources and determine  the best approaches to secure support.
      • Research potential funding and in-kind sources. Become familia r with different development strategies and select the best approach for each potential source.
      • In collaboration with VISTA team and supervisor , develop a written plan profile and plan for each source and begin implementation by April 1, 2020.
  • Working with the VISTA team and supervisor, identify activity options (grant writing, online fundraising, special events, email/letter campaigns, major and small donor cultivation, and in-kind contributions).
      • Develop detailed execution plan for each option (who/what/where/why/when/how).
      • If needed, seek consultation with expert(s) for a particular option for advice and/or training.
      • With appropriate permissions, execute each individual plan to acquire support.

Objective:  By February 1, 2020, create a comprehensive marketing plan that will serve to guide the team as it implements fundraising activities.

Member Activities:

  •  Design a marketing plan for SER National’s programs and overall purposes.
      • Develop specific action steps for each of SER National’s programs.
      • Seek free or low-cost assistance from private sector and/or marketing consultants.
      • Develop consolidated marketing budget encompassing all activities.
      • Identify metrics and assessment methods to quantify marketing results.
  • Develop social media plan for each program and respective audiences and purposes.
      • Distinguish online presence for SCSEP, SER MUJER, EHS, and STEM for each platform.
      • Provide Saleforce Specialist with channel names, links, and written material (i.e., newsletters) that may be integrated into Salesforce outputs such as targeted emails.
      • Explore and identify appropriate online fundraising programs and methods; with supervisor’s approval, implement select online campaigns and measure outcomes.

Please submit a resume to HR@ser-national.org.  Position open until filled.

Salesforce Specialist VISTA - Irving, TX

Sponsoring Organization: SER Jobs for Progress National, Inc.
Project Name: SER National Growth Project
Project Number: 19VSWTX007
Project Period: 09/03/2019 – 08/31/2020
Site Name: Main Office – Irving, TX
Focus Area(s): Economic Opportunity


VISTA Assignment Objectives & Member Activities

Project Goals:  The SER National Growth Project will develop resources sufficient to expand program operations in the Dallas-Fort Worth area (or other high-need Texas locations), providing 400 low-income participants with educational and workforce preparation that will enable them to obtain living-wage jobs and careers.

Objective:  By October 31, 2020, raise cash, grants, and/or in-kind donations that will comprise a proportional amount of the VISTA team’s overall financial goal.

Member Activities:

  •  Research untapped funding sources and determine the best approaches to secure support.
      • Research potential funding and in-kind sources. Become familiar with different development strategies and select the best approach for each potential source .
      • In collaboration with VISTA team and supervisor, develop a written plan profile and plan for each source and begin implementation by April 1, 2020.
  • Working with the VISTA team and supervisor, identify activty options (grant writing, online fundraising, special events, email/letter campaigns, major and small donor cultivation, and in-kind contributions).
      • Develop detailed execution plan for each option (who/what/where/why/when/how).
      • If needed, seek consultation with expert(s) for a particular option for advice and/or training.
      • With appropriate permissions, execute each individual plan to acquire support.

Objective:  Support development efforts by mastering Salesforce software sufficiently so that SER National may record, report, and analyze development data securely stored in Salesforce by February 1, 2020.

Member Activities:

  •  Become proficient in designing and using Salesforce platform for development purposes.
      • Develop layout of fields for each type of lead (i.e., foundation) and test functionality.
      • If needed, participate in training on how to build a database by November 30, 2020.
      • Learn how to leverage data to generate development documents (i.e., letters).
      • Continue to update the internal database to track and report donations.
  • Segment the database for different audiences and purposes.
      • Develop group identities for different sources (i.e, corporations, foundations, etc.).
      • Design macros to generate materials according to each group’s unique needs.
      • Develop Integration pathways to connect database to SER National’s social media channels.

Please submit a resume to HR@ser-national.org.  Position open until filled.

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