REPORTS TO: SCSEP Coordinator
FLSA Status: NON-EXEMPT

SUMMARY: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

DUTIES AND RESPONSIBILITIES:
1. Knowledge of employment and training programs and related community resources.
2. Utilizing interviewing and counseling techniques in placement activities.
3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
4. Extensive record keeping activities.
5. Applying effective case management techniques.
6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
7. Research various resources available for military veterans required for some positions.
8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
11. Implement client employment plans through referral to appropriate programs.
12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
13. Prepare reports, forms, plans and agreements.
14. Interpret, explain and apply complex Federal and State regulations.
15. Maintain a large caseload of both applicants and participants.
16. Establish and maintain cooperative working relationships with others.
17. Plan and schedule work.
18. Effectively utilize community and agency resources.
19. Input, access and analyze data using a computer.
20. Design and conduct individual and/or group training to improve job readiness of participants.
21. Work with employers to develop employment opportunities.
22. Negotiate and determine necessary supportive services for participants.
23. Performs related duties as assigned.

EDUCATION / EXPERIENCE:

• Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
• Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
• Experience working with the SCSEP program on a state or national level.
• Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
• Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
• Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
• Demonstrated supervisory skills.
• Proficiency in MS Office (Word, Excel, Access, PowerPoint).
• Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
• Willingness to travel and work flexible hours.
• Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please send your resume and a cover letter with salary requirements to HR@ser-national.org

REPORTS TO: SCSEP Coordinator
FLSA Status: NON-EXEMPT

SUMMARY: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

DUTIES AND RESPONSIBILITIES:
1. Knowledge of employment and training programs and related community resources.
2. Utilizing interviewing and counseling techniques in placement activities.
3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
4. Extensive record keeping activities.
5. Applying effective case management techniques.
6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
7. Research various resources available for military veterans required for some positions.
8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
11. Implement client employment plans through referral to appropriate programs.
12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
13. Prepare reports, forms, plans and agreements.
14. Interpret, explain and apply complex Federal and State regulations.
15. Maintain a large caseload of both applicants and participants.
16. Establish and maintain cooperative working relationships with others.
17. Plan and schedule work.
18. Effectively utilize community and agency resources.
19. Input, access and analyze data using a computer.
20. Design and conduct individual and/or group training to improve job readiness of participants.
21. Work with employers to develop employment opportunities.
22. Negotiate and determine necessary supportive services for participants.
23. Performs related duties as assigned.

EDUCATION / EXPERIENCE:

• Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
• Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
• Experience working with the SCSEP program on a state or national level.
• Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
• Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
• Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
• Demonstrated supervisory skills.
• Proficiency in MS Office (Word, Excel, Access, PowerPoint).
• Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
• Willingness to travel and work flexible hours.
• Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please send your resume and a cover letter with salary requirements to HR@ser-national.org

REPORTS TO: SCSEP Coordinator
FLSA Status: NON-EXEMPT

SUMMARY: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

DUTIES AND RESPONSIBILITIES:
1. Knowledge of employment and training programs and related community resources.
2. Utilizing interviewing and counseling techniques in placement activities.
3. Apply fundamental principles of human behavior and group dynamics. Career,
vocational and employment counseling planning practices and techniques.
4. Extensive record keeping activities.
5. Applying effective case management techniques.
6. Knowledge of hiring trends and practices of private and public sector employers for
placement activities. Common occupational titles, the usual minimum qualifications,
training and/or experience required in order to secure employment in those
occupations.
7. Research various resources available for military veterans required for some
positions.
8. Access and updating of available community resources and programs to assist
participants in overcoming employment barriers and becoming job ready.
9. Interview persons from various backgrounds, to obtain information concerning their
employment skills and occupational goals.
10. Identify and assess needs and barriers to employment and develop meaningful
employment plans.
11. Implement client employment plans through referral to appropriate programs.
12. Conduct follow-up with participants and employers to evaluate progress and take
necessary corrective actions.
13. Prepare reports, forms, plans and agreements.
14. Interpret, explain and apply complex Federal and State regulations.
15. Maintain a large caseload of both applicants and participants.
16. Establish and maintain cooperative working relationships with others.
17. Plan and schedule work.
18. Effectively utilize community and agency resources.
19. Input, access and analyze data using a computer.
20. Design and conduct individual and/or group training to improve job readiness of
participants.
21. Work with employers to develop employment opportunities.
22. Negotiate and determine necessary supportive services for participants.
23. Performs related duties as assigned.

EDUCATION / EXPERIENCE:

• Associates degree of BA/BS degree from an accredited college or university with
  a major in social work or a related field or related course study. Experience and
  education may be substituted for one another.
• Knowledge of the Older Americans Act and amendments and the Workforce
  Innovation and Opportunity Act.
• Experience working with the SCSEP program on a state or national level.
• Knowledge of relevant federal, state, and local regulations affecting employment
  and training practices.
• Knowledge of social service, counseling, career planning, and/or placement,
  community agency practices or related field.
• Knowledge of, or ability to learn and use SPARQ and other automated reporting
  systems.
• Demonstrated supervisory skills.
• Proficiency in MS Office (Word, Excel, Access, PowerPoint).
• Excellent oral and written communications skills. Bilingual (English/Spanish)
  preferred.
• Willingness to travel and work flexible hours.
• Extensive travel required. Must possess and provide a valid Driver’s License and
  Automobile Liability Insurance as required by the state. Must have access to
  reliable transportation.

Please send your resume and a cover letter with salary requirements to HR@ser-national.org

REPORTS TO: SCSEP Coordinator
FLSA Status: NON-EXEMPT

SUMMARY: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

DUTIES AND RESPONSIBILITIES:
1. Knowledge of employment and training programs and related community resources.
2. Utilizing interviewing and counseling techniques in placement activities.
3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
4. Extensive record keeping activities.
5. Applying effective case management techniques.
6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
7. Research various resources available for military veterans required for some positions.
8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
11. Implement client employment plans through referral to appropriate programs.
12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
13. Prepare reports, forms, plans and agreements.
14. Interpret, explain and apply complex Federal and State regulations.
15. Maintain a large caseload of both applicants and participants.
16. Establish and maintain cooperative working relationships with others.
17. Plan and schedule work.
18. Effectively utilize community and agency resources.
19. Input, access and analyze data using a computer.
20. Design and conduct individual and/or group training to improve job readiness of participants.
21. Work with employers to develop employment opportunities.
22. Negotiate and determine necessary supportive services for participants.
23. Performs related duties as assigned.

EDUCATION / EXPERIENCE:

• Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
• Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
• Experience working with the SCSEP program on a state or national level.
• Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
• Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
• Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
• Demonstrated supervisory skills.
• Proficiency in MS Office (Word, Excel, Access, PowerPoint).
• Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
• Willingness to travel and work flexible hours.
• Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please send your resume and a cover letter with salary requirements to HR@ser-national.org

REPORTS TO: SCSEP Coordinator
FLSA Status: NON-EXEMPT

SUMMARY: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

DUTIES AND RESPONSIBILITIES:
1. Knowledge of employment and training programs and related community resources.
2. Utilizing interviewing and counseling techniques in placement activities.
3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
4. Extensive record keeping activities.
5. Applying effective case management techniques.
6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
7. Research various resources available for military veterans required for some positions.
8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
11. Implement client employment plans through referral to appropriate programs.
12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
13. Prepare reports, forms, plans and agreements.
14. Interpret, explain and apply complex Federal and State regulations.
15. Maintain a large caseload of both applicants and participants.
16. Establish and maintain cooperative working relationships with others.
17. Plan and schedule work.
18. Effectively utilize community and agency resources.
19. Input, access and analyze data using a computer.
20. Design and conduct individual and/or group training to improve job readiness of participants.
21. Work with employers to develop employment opportunities.
22. Negotiate and determine necessary supportive services for participants.
23. Performs related duties as assigned.

EDUCATION / EXPERIENCE:

• Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
• Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
• Experience working with the SCSEP program on a state or national level.
• Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
• Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
• Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
• Demonstrated supervisory skills.
• Proficiency in MS Office (Word, Excel, Access, PowerPoint).
• Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
• Willingness to travel and work flexible hours.
• Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please send your resume and a cover letter with salary requirements to HR@ser-national.org

REPORTS TO: SCSEP Coordinator
FLSA Status: NON-EXEMPT

SUMMARY: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

DUTIES AND RESPONSIBILITIES:
1. Knowledge of employment and training programs and related community resources.
2. Utilizing interviewing and counseling techniques in placement activities.
3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
4. Extensive record keeping activities.
5. Applying effective case management techniques.
6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
7. Research various resources available for military veterans required for somepositions.
8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
11. Implement client employment plans through referral to appropriate programs.
12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
13. Prepare reports, forms, plans and agreements.
14. Interpret, explain and apply complex Federal and State regulations.
15. Maintain a large caseload of both applicants and participants.
16. Establish and maintain cooperative working relationships with others.
17. Plan and schedule work.
18. Effectively utilize community and agency resources.
19. Input, access and analyze data using a computer.
20. Design and conduct individual and/or group training to improve job readiness of participants.
21. Work with employers to develop employment opportunities.
22. Negotiate and determine necessary supportive services for participants.
23. Performs related duties as assigned.

EDUCATION / EXPERIENCE:

• Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
• Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
• Experience working with the SCSEP program on a state or national level.
• Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
• Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
• Knowledge of, or ability to learn and use SPARQ and other automated reporting systems.
• Demonstrated supervisory skills.
• Proficiency in MS Office (Word, Excel, Access, PowerPoint).
• Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
• Willingness to travel and work flexible hours.
• Extensive travel required. Must possess and provide a valid Driver’s License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.

Please send your resume and a cover letter with salary requirements to HR@ser-national.org

REPORTS TO: Assistant Director of SCSEP
FLSA Status: EXEMPT

SUMMARY: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required.

DUTIES AND RESPONSIBILITIES:
1. Maintains working knowledge of the statement of work, program goals and objectives.
2. Evaluates performance against USDOL’s standards and monitors programs to ensure compliance with DOL regulations.
3. Assists in evaluating current procedures and practices for accomplishing program objectives.
4. Develops and implements alternative methods for improvement of goals and objectives.
5. Works with program staff to ensure compliance with contract requirements.
6. Maintains ongoing communication with program staff, by phone, in person and through correspondence, to provide technical assistance and support related to compliance.
7. Validates data reviews and audits.
8. Compiles comprehensive reports documenting the results identified during monitoring visit.
9. Develops corrective action plans when appropriate. Provides step-by-step written and oral guidance for achievement of performance goals in the selected areas.
10. Maintains accurate records to prepare reports, as needed.
11. Researching industry compliance regulations and policies.
12. Evaluating internal operational and procedural compliance.
13. Analyzing and updating existing compliance policies and related documentation.
14. Communicating compliance policies and guidelines to Management and designated departments.
15. Developing and executing new compliance policies and procedures as required.
16. Developing and maintaining a compliance recordkeeping system.
17. Training staff on industry compliance requirements.
18. Keeping up with compliance requirements and amendments to regulations.
19. Perform other duties as assigned.

EDUCATION / EXPERIENCE:

• BA/BS degree from an accredited college or university with a major in gerontology, business or public administration, or related course study.
• Minimum three years of experience as a Compliance Analyst in related field
• Minimum three years field experience in providing technical assistance in an individual or group setting.
• Knowledge of Older Americans Act and Workforce Innovation and Opportunity Act.
• Experience working with the SCSEP on a national level.
• Interpersonal skills necessary to build and maintain positive working relationships.
• Analytical ability to interpret performance data.
• Proficiency in Microsoft Office 365.
• Knowledge of regulated compliance database and other automated reporting systems.
• Proficiency in compliance management software, like Paradigm 3 and Intellect Compliance.
• Exceptional ability to formulate compliance policies, procedures, and related documentation.
• Advanced analytical abilities.
• Effective research skills.
• Ability to effectively train employees.
• Exceptional communication and interpersonal skills.
• Ability to meet deadlines and manage multiple sub-contracts.
• Excellent oral and written communication skills.
• Must be goal oriented, customer focused.
• Must have ability to multi-task and establish reasonable priorities.
• Ability to handle multiple tasks and set priorities.
• Ability to demonstrate organizational skills with time constraints and varied workload.
• Ability to function independently and as a team member while maintaining departmental goals and objectives.
• Ability to make arithmetic computations; to prepare and maintain files, and reports.
• Ability to detect and correct errors in data; to apply relevant criteria, guidelines, regulations, and policies; to communicate effectively; to train others; and to interpret policies and procedures.
• Salesforce experience preferred.

Please send your resume and a cover letter with salary requirements to HR@ser-national.org