By the end of this session, participants will be able to:
1. Differentiate between organizational culture and organizational climate and articulate why both are critical to business success.
2. Identify how misalignment between culture and climate impacts employee engagement, performance, and client outcomes.
3. Apply strategies to assess and align organizational culture and climate in small to mid-sized businesses.
4. Evaluate the role of leadership and systems in shaping a psychologically safe and values-driven environment.