Commitment to Racial Justice

In response to the incessant plague of racism and social injustice in our country, SER National shouts to the world that Black Lives Matter. George Floyd, Ahmaud Arbery and Breonna Taylor matter. To our African American employees, clients, friends, neighbors and allies – SER is listening. We are watching. We have seen the injustices you have had to bear for far too long.

SER condemns all forms of racism with more than our words. We commit to do our part in fixing what is broken and speaking for those that have been silenced. SER’s vision is “to enable the Hispanic community and other underserved populations, to fully participate in the socio-economic mainstream, achieving equal access and parity in all aspects of American society.” We strive for equality, fight on behalf of the minority populations in this country, and empower them to be their best selves. And yet, racial injustice remains.

We know there is still much for us to learn. SER commits to serving and meeting the needs of the underserved, and we pledge to listen and learn from populations that are treated with anything less than dignity. We will use our combined pain, sorrow, fear and righteous rage for true action that supports and honors the undeniable value of the Black community.

Our nation’s pledge boldly makes the claim that we are one nation, under God, indivisible, with liberty and justice for all. It’s time we held ourselves and our leaders to this standard.

At SER, we raise our voice to join yours as one unified community. We will not be silent and will not rest until this country can not only say but live out the truth that Black Lives Matter.

Ignacio Salazar
President and CEO
SER Job for Progress National, Inc.


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Fall 2020 White House Internship Program

Fall 2020 White House Internship Program

Please feel free to share the opportunity to apply for the Fall 2020 White House Internship Program with the students across your communities and networks.

Fall 2020 White House Internship Program Application Deadline: Friday, May 1st by 11:59 p.m. EDT

The Fall 2020 White House Internship Program application is now open (Link to application:

The application portal will remain open until 11:59 PM EDT on Friday, May 1, 2020.
Applications received after the deadline will not be considered.

The Fall 2020 White House Internship Program term runs from Wednesday, September 16 to
Friday, December 11, 2020. All applicants must be at least 18 years of age by the internship
program start date and must be able to commit to the full internship term to be eligible.
Additionally, applicants must be United States citizens and meet at least one of the following
criteria to apply:

– Are currently enrolled in an undergraduate or graduate degree program at a college, community
college, or university (two-to-four year institution) and have completed two semesters prior to
the internship start date.

– Have graduated from an undergraduate or graduate degree program at a college, community
college, or university (two-to-four year institution) no more than two years before the internship
program start date.

– Are a veteran of the United States Armed Forces who possesses a high school diploma or its
equivalent and has served on active duty—for any length of time—in the two years preceding the
internship program start date.

The White House Internship Program is highly competitive. Applicants are selected based on
their demonstrated commitment to public service, leadership in the community, and commitment
to the Trump Administration. Questions about the White House Internship Program application
can be directed to More information, including details about
placements in the White House Internship Program and a list of frequently asked questions, can
be found on the White House website:


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Comcast helps Americans stay connected to the Internet

Comcast helps Americans stay connected to the Internet

Comcast Announces Comprehensive COVID-19 Response to Help Keep Americans Connected to the Internet

Comcast Responde Al Covid-19 Con Una Iniciativa Integral Que Ayudará A Los Norteamericanos A Mantenerse Conectados A Internet

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Charter Communications Press Statement

Charter Communications Press Statement

Charter Communications Press Statement

Beginning Monday, March 16, Charter commits to the following for 60 days:

  • Charter has significantly expanded access to high speed broadband for households that include K-12 and college students and is working with school districts and public libraries on remote learning opportunities.
    • Charter will offer free Spectrum broadband at any service level up to 100 Mbps and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription. Installation fees will be waived for new student households. To enroll, call 1-844-488-8395.
    • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Spectrum does not have data caps or hidden fees.

o   Charter will open its Wi-Fi hotspots across our footprint for public use.

  • Additionally, Charter will continue to offer Spectrum Internet Assist, our high speed, low cost broadband program for eligible low-income households.
  • Charter will not terminate service and will waive late fees for residential or small business customers who face difficult economic circumstances related to the coronavirus pandemic and will open its Wi-Fi hotspots across our footprint for public use. These efforts are coordinated with the FCC and other connectivity providers through the Keep Americans Connected pledge.

As the country works collaboratively to contain this pandemic, broadband internet access will be increasingly essential to ensuring that people across the country are able to learn and work remotely, that businesses can continue to serve customers, and that Americans stay connected and engaged with family and friends. Charter’s advanced communications network will ensure our more than 29 million customers – including government offices and agencies, first responders, health care providers and facilities, and businesses – across 41 states maintain the connectivity they rely on.

Charter is working closely with federal, state, and local governments officials, community leaders, and alongside others in the industry to ensure we are meeting needs, sharing appropriate information, staying abreast of developments, and maintaining the appropriate access to geographies that may be operating under a state of emergency.

The network is built to sustain maximum capacity during peak usage which is typically in the evenings, so a surge during the day would be well within the network’s capabilities to manage. Charter will continue to closely monitor this dynamic situation, and is well-prepared to continue delivering reliable connectivity. Charter has extensive business and workforce continuity plans in place that will be adjusted as needed to best serve all our customers and employees.

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COVID-19 Resources (English and Español)

COVID-19 Resources (English and Español)

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Comcast Increasing Speeds of Internet Essentials to Help With COVID-19

Comcast Increasing Speeds of Internet Essentials to Help With COVID-19

Dearest Friends & Partners,

We hope you are well. we know that everyone is feeling anxiety about COVID-19 and what it means for the communities where we live and work. I have spoken to many of you during the past few weeks about contingencies for large events and celebrations, as well as about the critical work to advocate and sustain programs for the most vulnerable members of our society.

At Comcast NBCUniversal Telemundo this work has been top of mind. While we modify our travel and plans, we want to make sure you are aware of an important announcement regarding Internet Essentials. This is their signature corporate social responsibility initiative to close the digital divide and today nearly 10 million low income Americans use Comcast Internet Essentials for at-home broadband. As more moves online in the coming days and weeks, they have made program upgrades that we would like you to share with your network:

  • We have increased speeds to 25/3 Mbps to better facilitate tele-work and distance learning as children and workers are home.
  • 60 Days of Free Service — We are offering all low income Americans that do not have at-home broadband service the opportunity to sign up for 60 days of no-cost service, with the opportunity to sign up after for $9.95 per month or cancel service at no cost.
  • Support is available in Spanish and ASL as well as other languages at
  • People can sign up by phone.

The full announcement is below. This is a real-time work in progress, and they are still working so that it is available across the Comcast footprint as early as Monday.

If you are working with seniors, school-aged children, whomever – this is an incredible tool to show them the value of at-home broadband and have them cross the digital divide. Please consider reaching out to your networks to show them how this is a way to complete the Census, sign up for alerts, register for government programs and benefits, as well as connect with family and friends during this time of social distancing.
D&P Creative Strategies,
   on behalf of Comcast NBCUniversal-Telemundo


Comcast Increases Access to and Speeds of Internet Essentials’ Low-Income Internet Service to Support Americans Through the Coronavirus Pandemic

Dana Strong, President, Consumer Services, Comcast Cable
March 12th, 2020 – As our country continues to manage the COVID-19 emergency, we recognize that our company plays an important role in helping our customers stay connected – to their families, their workplaces, their schools, and the latest information about the virus – through the Internet.

We also know that for millions of low-income Americans who don’t have Internet service at home, this uncertain time is going to be even more difficult to manage.  As schools and businesses close and families are encouraged, or even mandated, to stay home, Internet connectivity becomes even more important.

At Comcast, we’ve been looking for ways to help through our Internet Essentials program, which is the nation’s largest and most comprehensive broadband adoption program for low-income Americans.  Since 2011, it has connected millions of individuals to the Internet.

A hallmark of this program has been our flexibility in adjusting Internet Essentials to meet the needs of low-income residents in our footprint.  So, effective Monday, we are putting in place two substantial program enhancements to help these families deal with this crisis.

  1. We will make it even easier for low-income families who live in a Comcast service area to sign up by offering new customers 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month.
  2. Also, we are increasing Internet speeds for the Internet Essentials service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward.  In this way, we will ensure that Internet Essentials customers will be able to use their Internet service for all their increased needs as a result of this health crisis.

We want to make it as fast and simple as possible to access this service:

  • To receive the increased Internet speeds, existing customers will not need to do anything.  The new speeds will be rolled out nationally over the next few days.
  • We’ll send all new customers a free self-install kit that includes a cable modem with a Wi-Fi router.  There will be no term contract or credit check and no shipping fee.
  • To sign up, applicants can simply visit  The accessible website also includes the option to video chat with customer service agents in American Sign Language.  There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

We’re also reaching out to our thousands of governmental and nonprofit partners to help us spread the word.  Our hope is that broader access and faster speeds will help all of our Internet Essentials customers more easily work from home, access educational resources, obtain important government health care alerts, and stay in contact with their families during this difficult time.



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