SER National: Job Announcement!

by | Aug 3, 2017 | Jobs, News & Updates

TITLE: Early Head Start – Child Care Partnership Health & Nutrition Coordinator
REPORTS TO:  Early Head Start – Child Care Partnership Director

TO APPLY, EMAIL: tmorales@ser-national.org
SUMMARY: The Health & Nutrition Coordinator will manage and ensure that SER EHS-CCP provides high-quality health, oral health, mental health, and nutrition services that are developmentally, culturally, and linguistically appropriate and that will support each child’s growth and school readiness. Responsible for establishing and maintaining a Health Services Advisory Committee that includes Head Start parents, professionals, and other volunteers from the community.   Collaborate with parents as partners in the health and well-being of their children and communicate with parents about their child’s health needs and development concerns in a timely and effective manner. Identify children enrolled or children who intend to enroll in the program who may be eligible for services under IDEA. Collaborate with parents of children with disabilities, including but not limited to children eligible for services under IDEA. Assist parents to access services and resources for their family. Coordinate and collaborate with local agencies responsible for implementing IDEA.

DUTIES AND RESPONSIBILITIES:

NUTRITION:

  • Oversee and monitor to ensure that each childcare partner is meeting the nutritional needs of each child and accommodates the feeding require­ments of children with special dietary needs and children with disabilities.
  • Ensure family style meals are served §1302.31(e)(2).
  • Monitors classrooms to ensure: that food is an integral part of the total education program; that mealtime atmosphere is conducive to socialization and content area learning; and, that the quality, quantity and size of food served is appropriate to the ages of the children.
  • Provide information, referral, and coordinating efforts to link staff and families to appropriate community resources.
  • Ensure that meals are planned in advanced to reduce the need for food substitution, when substitutions are necessary recommends foods of equivalent nutritional value.
  • Develops and monitors the provision of special diets for children with documented food allergies or other feeding problems or special nutritional needs, consulting with children’s doctor as necessary.
  • Provides technical assistance to staff on maintaining records of the Child and Adult Food Program (CACFP), as needed.
  • Determines the training needs of staff, parents and children and develops and/or delivers nutrition education including development of appropriate resources.

HEALTH & SAFETY:

  • Will ensure that within 30 calendar days after a child first attends the program, that each child has ongoing sources of continuous, accessible health care and health insurance coverage.
  • Will ensure that within 45 calendar days after a child first attends the program, the child is screened for vision and hearing.
  • Will ensure that within 90 calendar days after a child first attends the program, a determination is obtained as to whether or not the child is up-to-date on a schedule for preventive and primary medical and oral health care.
  • Provide guidance to Site Managers regarding the assessment and follow-up of safety concerns and hazards.
  • Provide clarification and technical support to all staff in implementing all Health and Safety policies and procedures.
  • Coordinate training for parents and volunteers in these specific areas:
    • CPR/First Aid certification
    •  Hearing and Vision screening
    •  OSHA Blood Borne Pathogen Standards
    •  USDA/CACFP training
    •  Occupational Health and Safety
    •  Child Safety
    •  Emergency Preparedness
  • Maintain relationships and collaborate with the medical and dental communities and other community health agencies and partners.
  • Participate in community health related events, work groups, and initiatives.
  • Serves as a member of the program’s Health Services Advisory Committee (HSAC).
  • Performs other duties as assigned.

EDUCATION / EXPERIENCE:

  • Minimum of a Bachelor’s degree in a related field, Social Services, Health and or Nutrition focus preferred.
  • At least one year of related experience, with emphasis on training and knowledge of community health/nutrition resources.
  • Proficient computer skills
  • Valid Driver’s License, reliable transportation.
  • Minimum two years’ experience working with children birth to 3 years old
  • Ability to communicate effectively – verbally and in writing
  • Strong organizational skills
  • Experience working with diverse groups and populations
  • Knowledgeable of community resources
  • Bilingual in English and Spanish preferred

REQUIRED SCREENINGS/CHECKS:

  1. Drug screen
  2. Background Check
  3. Driver’s Record
  4. Fingerprinting
  5. Health Check

SER National is an equal opportunity employer

RFQ: Emerging Grant Opportunites

by | Jul 27, 2017 | News & Updates, RFP/RFQ

SER-JOBS FOR PROGRESS NATIONAL, INC.

100 E. Royal Lane, Suite 130, Irving, TX 75039

PHONE: 469-549-3600

FAX:  469-549-3685

REQUEST FOR QUOTE
Issued: July 27, 2017
Send Responses to: Andy Overton
Email:  Aoverton@ser-national.org
Phone: 469-549-3657
Fax: 469-549-3685

 

VIEW FULL RFQ

Project: Technical Assistance
Cost of Project $48,000 for the period 9/1/2017 to 6/30/2018 with the option to renew for three one-year terms, with a contract price of $48,000 per year.
Deadline for Responses: August 14, 2017
Special Instructions: Quotes must be received prior to the deadline via mail, courier, fax or email

 
Project Description: SER-Jobs for Progress National, Inc., is formally requesting quotes for technical assistance in the tracking, implementation, and potential policy implications of legislative, regulatory, and programmatic areas of the Older Americans Worker programs, as well as in the WIOA, Older American Act, Early Head Start, Job Corps., and SCSEP. This assistance will include an overall report/presentation to SER and our affiliates during our Annual meeting.

 

 
Project Specifications: The contract negotiated as a result of this solicitation may commence September 2017 and end June 2018.  There is also an option to renew for three one-year terms. Vendor must be prepared to begin after notification of award date of contract. SER-Jobs for Progress National Inc., is a tax-exempt, non-profit organization and is totally funded under grant monies.  SER National may cancel the contract at any time and for any reason with a 30-day notice.

 
Quote Response: Bids can be mailed, faxed, emailed or delivered to:

Andy Overton

SER-Jobs for Progress National, Inc.
100 E. Royal Lane, Suite 130

Irving, Texas  75039

Fax:469-549-3685
Email: Aoverton@ser-national.org

 
Deadline: All quotes are due on Monday August 14, 2017 by 2:00 p.m. CT


VIEW FULL RFQ

Senate Releases Funding Allocations for Appropriations Subcommittees

by | Jul 21, 2017 | News & Updates

The Senate just released their FY 18 302(b) funding allocations. The Labor-HHS Subcommittee received $164.06 billion, a $3 billion(1.8%) increase from fiscal 2017 enacted levels and $8 billion (5%) above the House FY 18 funding level.

The Senate has more funding for Labor-HHS than in the House as Senate Appropriators are working off FY 17 levels for their total top line number, which is roughly $5 billion above the House’s top line number.  The Senate Labor-H Subcommittee also received a slightly larger allocation than they received last year.

Also, a bit of good news, late last night during the House Labor-HHS markup, Rep. Barbara Lee (D-CA) offered an amendment to restore ETA funding to FY 17 levels. In response to this amendment, Chairman Tom Cole (R-OK) indicated that the reductions to ETA programs were due to the overall allocation being lower than last year, rather than a lack of support for workforce programs. He highlighted how the Subcommittee funded ETA programs at levels well above what the Administration requested and he would like to work with his Democratic colleagues to restore some of these cuts when there is a larger budget agreement in place with more funding available.

Chairman Cole’s desire to reduce these cuts to workforce programs in combination with the just announced higher allocation in the Senate Labor-H bill sets up well for restoring the cut to SCSEP and other ETA programming.

UPDATE RFP: Managed IT Services Q & A

by | Jun 16, 2017 | News & Updates, RFP/RFQ

Q: Please provide more detail of your on-site support requirement? Please describe your Laptop/Desktop support requirement? Is it your expectation for the provider to fix laptops / desktops at your National offices as part of your onsite requirement?

A: Current support in place includes:

  • Proactive Maintenance of Servers
    • Microsoft Windows Servers
      • Weekly analysis of
        1. Errors, warning, and informational alerts concerning:
          • Applications and database(s) running on the server(s)
          • Operating system, services and servers(s) hardware
          • System and Network Security and intrusion detection
        2. Server disk space, utilization and health of server(s)
        3. Print queues, terminal server sessions, mail queues, bad mail, etc.
        4. Memory usage and Virtual memory utilization
        5. Processor utilization and performance
        6. Server Health Monitor Alerts (Microsoft Windows Servers only)
      • Daily review of backup log (assumes server has email capability)
      • Weekly confirmation that antivirus programs are updating on server(s)
      • Weekly running of Windows Updates on server(s), including installation of any pertinent service packs, security updates, ad patches
      • Reporting (monthly) of any problem resolution, status of hot fixes or patches applied
    • Deliverables expected
      • Monthly reporting (or more frequent if needed) on any issues, including:
        1. Internet line monitoring
        2. Support Tickets
        3. Visio WAN Drawing
        4. Network Documentation
  • Business Disruption Avoidance and Disaster Planning and Preparation
    • Microsoft Windows Servers
      • Create a Disaster Recovery Plan
      • Review of Backup Calendar
      • Semi-Annual restore of randomly selected tape media of
        1. Exchange Mailbox (assumes Microsoft Exchange Server)
        2. Selected files and folders
        3. Mission Critical application’s database (if applicable)
      • Semi-Annual analysis of integrity of all tape media
      • Monthly (of as necessary) cleaning of tape drives(s)
      • Quarterly test of UPS (battery backup) shut down procedures and battery life time
      • Semi-Annual test of RAID functionality and rebuild procedures
    • Deliverables expected
      • Reporting as needed on the following information:
        1. Backup log errors and warnings and why- as they demand attention
        2. Files that are skipped during backup operation – as they demand attention
        3. Files and/or folders that are excluded from the backup operation and why
        4. Results from testing of UPS, RAID, and restore tests
        5. Age and replacement dates of all media
        6. Any corrective actions taken
        7. Any future concerns regarding the issues (if any)
        8. Plans or recommendations to resolve any issues
  • Helpdesk and Technical Liaison
    • On call support services (standard: desktop/user outage)
      • Standard Business hours M-F 800am-500pm
    • On call support services (emergency: server/network outage)
      • 24 hours a day, & days a week, 365 days a year
    • Phone support
    • Email support services
    • Remote support of servers and desktops
    • Documentation file (Creation and upkeep of all records) including:
      • Network Map
      • Server configuration, installation, and patches applied
      • Vendor contact information
      • Software licenses and Hardware purchases (invoices, media, packing slips, etc)
      • Warranty and service plan information
      • Policies and Procedures (changing passwords, adjusting folder permissions, etc)
    • Vendor Liaison
      • Interact with all hardware and software vendors on behalf of the organization to ensure proposals, pricing, and work performed are accurate and satisfactory
    • Budgetary process
      • Work closely with technology related expenditures portion of annual budget
      • Anticipate future need for planning purposes
  • Service Level
    • Entire Organization
      • Guaranteed response time (call back of email)
        1. Non-Urgent (desktop or single user) issues – 24 hours M-F 8-5
        2. Emergency (server or network) issues – 8 hours 24x7x365
      • Guaranteed on site response time (if on site visit required for resolution)
        1. Non-Urgent (desktop or single user) issues – 48 hours M-F 8-5
        2. Emergency (server or network) issues – 24 hours 24x7x365
      • 24x7x365 Emergency paging service
      • All on call technicians have cell phones that will respond to an emergency service request 24 hour a day.

Q: Is there an Incumbent? What Company has been supporting your organization and how long have they been supporting SER National?

A: Current provider is Sagitta Systems, LLC.

Q: What has been the annual spend for this support over the last 2 years? On Pricing – are we to provide a Monthly Service cost to accomplish the tasks in the RFP? What is your pricing expectation for ad hoc onsite support?

A: Up to $100,000/Year.

Q: Training – is it your expectation that MAI provides IT training to your National office staff or Personal Development training to your clientele?

A: User training may be required for new applications, updates to current applications, and new user orientation. Web-based delivery would be preferred due to the distribution of staff.

Q: How many Users?

A: Approximately 100.

Q: System admins?

A: 2

Q: Hardware (devices)? Leased vs owned equipment?

A: Both

Q: Software (antivirus, Vbs script, Enterprise help desk solution)

A: Windows Server, Antivirus – Symantec, Enterprise Help Desk Solution – Vendor provided, Acronis backup solutions

Q: Software configuration manager? Current Ticketing system?

A: Vender designed

Q: Avg daily/monthly tickets?

A:  7/150

Q: What applications are currently being utilized?

A: MIP Accounting, ChildPlus and CORAdvantage to support Early Head Start programs,

 

 

Will the proposal also include telephony support? What type of system is in place?

Yes. Headquarters phone system is currently set to be replaced. Current system is a Samsung 7200 phone system.

Future planned tasks? Refreshes, deployments, upgrades, and the additional budget for items?

Disaster Recovery Test. Replacement of current Fiber internet at headquarters office. Replacement of phone system. New Managed Print Services agreement.