by Web Admin | Jul 27, 2017 | News & Updates, RFP/RFQ
SER-JOBS FOR PROGRESS NATIONAL, INC.
100 E. Royal Lane, Suite 130, Irving, TX 75039
PHONE: 469-549-3600
FAX: 469-549-3685
| REQUEST FOR QUOTE |
| Issued: |
July 27, 2017 |
| Send Responses to: |
Andy Overton |
| Email: |
Aoverton@ser-national.org |
| Phone: |
469-549-3657 |
| Fax: |
469-549-3685 |
VIEW FULL RFQ
| Project: |
Technical Assistance |
| Cost of Project |
$48,000 for the period 9/1/2017 to 6/30/2018 with the option to renew for three one-year terms, with a contract price of $48,000 per year. |
| Deadline for Responses: |
August 14, 2017 |
| Special Instructions: |
Quotes must be received prior to the deadline via mail, courier, fax or email
|
| Project Description: |
SER-Jobs for Progress National, Inc., is formally requesting quotes for technical assistance in the tracking, implementation, and potential policy implications of legislative, regulatory, and programmatic areas of the Older Americans Worker programs, as well as in the WIOA, Older American Act, Early Head Start, Job Corps., and SCSEP. This assistance will include an overall report/presentation to SER and our affiliates during our Annual meeting.
|
| Project Specifications: |
The contract negotiated as a result of this solicitation may commence September 2017 and end June 2018. There is also an option to renew for three one-year terms. Vendor must be prepared to begin after notification of award date of contract. SER-Jobs for Progress National Inc., is a tax-exempt, non-profit organization and is totally funded under grant monies. SER National may cancel the contract at any time and for any reason with a 30-day notice.
|
| Quote Response: |
Bids can be mailed, faxed, emailed or delivered to:
Andy Overton
SER-Jobs for Progress National, Inc.
100 E. Royal Lane, Suite 130
Irving, Texas 75039
Fax:469-549-3685
Email: Aoverton@ser-national.org
|
| Deadline: |
All quotes are due on Monday August 14, 2017 by 2:00 p.m. CT |
VIEW FULL RFQ
by Web Admin | Jul 21, 2017 | News & Updates
The Senate just released their FY 18 302(b) funding allocations. The Labor-HHS Subcommittee received $164.06 billion, a $3 billion(1.8%) increase from fiscal 2017 enacted levels and $8 billion (5%) above the House FY 18 funding level.
The Senate has more funding for Labor-HHS than in the House as Senate Appropriators are working off FY 17 levels for their total top line number, which is roughly $5 billion above the House’s top line number. The Senate Labor-H Subcommittee also received a slightly larger allocation than they received last year.
Also, a bit of good news, late last night during the House Labor-HHS markup, Rep. Barbara Lee (D-CA) offered an amendment to restore ETA funding to FY 17 levels. In response to this amendment, Chairman Tom Cole (R-OK) indicated that the reductions to ETA programs were due to the overall allocation being lower than last year, rather than a lack of support for workforce programs. He highlighted how the Subcommittee funded ETA programs at levels well above what the Administration requested and he would like to work with his Democratic colleagues to restore some of these cuts when there is a larger budget agreement in place with more funding available.
Chairman Cole’s desire to reduce these cuts to workforce programs in combination with the just announced higher allocation in the Senate Labor-H bill sets up well for restoring the cut to SCSEP and other ETA programming.
by Web Admin | Jul 20, 2017 | News & Updates, SER National Affiliates
Things are progressing on our project!! We had the pleasure of touring our partners from LISC. LISC Houston CEO, Amanda Timm and National LISC President, Maurice Jones visiting us from New York. (more…)
by Web Admin | Jul 6, 2017 | Blog, News & Updates
Dear SER National Board & Staff,
DBusiness, a Michigan based business publication, just released its list of most influential women who are driving growth in Michigan, the nation, and the world.
Our very own Monica L. Martinez is part of the 2017 class. Congratulations Monica!
by Web Admin | Jun 16, 2017 | News & Updates, RFP/RFQ
Q: Please provide more detail of your on-site support requirement? Please describe your Laptop/Desktop support requirement? Is it your expectation for the provider to fix laptops / desktops at your National offices as part of your onsite requirement?
A: Current support in place includes:
- Proactive Maintenance of Servers
- Microsoft Windows Servers
- Weekly analysis of
- Errors, warning, and informational alerts concerning:
- Applications and database(s) running on the server(s)
- Operating system, services and servers(s) hardware
- System and Network Security and intrusion detection
- Server disk space, utilization and health of server(s)
- Print queues, terminal server sessions, mail queues, bad mail, etc.
- Memory usage and Virtual memory utilization
- Processor utilization and performance
- Server Health Monitor Alerts (Microsoft Windows Servers only)
- Daily review of backup log (assumes server has email capability)
- Weekly confirmation that antivirus programs are updating on server(s)
- Weekly running of Windows Updates on server(s), including installation of any pertinent service packs, security updates, ad patches
- Reporting (monthly) of any problem resolution, status of hot fixes or patches applied
- Deliverables expected
- Monthly reporting (or more frequent if needed) on any issues, including:
- Internet line monitoring
- Support Tickets
- Visio WAN Drawing
- Network Documentation
- Business Disruption Avoidance and Disaster Planning and Preparation
- Microsoft Windows Servers
- Create a Disaster Recovery Plan
- Review of Backup Calendar
- Semi-Annual restore of randomly selected tape media of
- Exchange Mailbox (assumes Microsoft Exchange Server)
- Selected files and folders
- Mission Critical application’s database (if applicable)
- Semi-Annual analysis of integrity of all tape media
- Monthly (of as necessary) cleaning of tape drives(s)
- Quarterly test of UPS (battery backup) shut down procedures and battery life time
- Semi-Annual test of RAID functionality and rebuild procedures
- Deliverables expected
- Reporting as needed on the following information:
- Backup log errors and warnings and why- as they demand attention
- Files that are skipped during backup operation – as they demand attention
- Files and/or folders that are excluded from the backup operation and why
- Results from testing of UPS, RAID, and restore tests
- Age and replacement dates of all media
- Any corrective actions taken
- Any future concerns regarding the issues (if any)
- Plans or recommendations to resolve any issues
- Helpdesk and Technical Liaison
- On call support services (standard: desktop/user outage)
- Standard Business hours M-F 800am-500pm
- On call support services (emergency: server/network outage)
- 24 hours a day, & days a week, 365 days a year
- Phone support
- Email support services
- Remote support of servers and desktops
- Documentation file (Creation and upkeep of all records) including:
- Network Map
- Server configuration, installation, and patches applied
- Vendor contact information
- Software licenses and Hardware purchases (invoices, media, packing slips, etc)
- Warranty and service plan information
- Policies and Procedures (changing passwords, adjusting folder permissions, etc)
- Vendor Liaison
- Interact with all hardware and software vendors on behalf of the organization to ensure proposals, pricing, and work performed are accurate and satisfactory
- Budgetary process
- Work closely with technology related expenditures portion of annual budget
- Anticipate future need for planning purposes
- Service Level
- Entire Organization
- Guaranteed response time (call back of email)
- Non-Urgent (desktop or single user) issues – 24 hours M-F 8-5
- Emergency (server or network) issues – 8 hours 24x7x365
- Guaranteed on site response time (if on site visit required for resolution)
- Non-Urgent (desktop or single user) issues – 48 hours M-F 8-5
- Emergency (server or network) issues – 24 hours 24x7x365
- 24x7x365 Emergency paging service
- All on call technicians have cell phones that will respond to an emergency service request 24 hour a day.
Q: Is there an Incumbent? What Company has been supporting your organization and how long have they been supporting SER National?
A: Current provider is Sagitta Systems, LLC.
Q: What has been the annual spend for this support over the last 2 years? On Pricing – are we to provide a Monthly Service cost to accomplish the tasks in the RFP? What is your pricing expectation for ad hoc onsite support?
A: Up to $100,000/Year.
Q: Training – is it your expectation that MAI provides IT training to your National office staff or Personal Development training to your clientele?
A: User training may be required for new applications, updates to current applications, and new user orientation. Web-based delivery would be preferred due to the distribution of staff.
Q: How many Users?
A: Approximately 100.
Q: System admins?
A: 2
Q: Hardware (devices)? Leased vs owned equipment?
A: Both
Q: Software (antivirus, Vbs script, Enterprise help desk solution)
A: Windows Server, Antivirus – Symantec, Enterprise Help Desk Solution – Vendor provided, Acronis backup solutions
Q: Software configuration manager? Current Ticketing system?
A: Vender designed
Q: Avg daily/monthly tickets?
A: 7/150
Q: What applications are currently being utilized?
A: MIP Accounting, ChildPlus and CORAdvantage to support Early Head Start programs,
Will the proposal also include telephony support? What type of system is in place?
Yes. Headquarters phone system is currently set to be replaced. Current system is a Samsung 7200 phone system.
Future planned tasks? Refreshes, deployments, upgrades, and the additional budget for items?
Disaster Recovery Test. Replacement of current Fiber internet at headquarters office. Replacement of phone system. New Managed Print Services agreement.
by Web Admin | Jun 13, 2017 | News & Updates
Make Summer Fun and Safe!
Summer is a great time for kids to enjoy different indoor and outdoor activities. Whether they are young children or teens, learn ways to keep your kids safe and healthy while they enjoy the summer fun.
Master water safety
Water-related activities are popular for getting physical activity and have many health benefits. Here are some tips to stay safe while having fun.
Drownings are the leading cause of injury death for young children ages 1 to 4, and three children die every day as a result of drowning.
- Always supervise children when in or around water. A responsible adult should constantly watch young children.
- Teach kids to swim. Formal swimming lessons can protect young children from drowning.
- Learn cardiopulmonary resuscitation (CPR). Your CPR skills could save someone’s life.
- Install a four-sided fence around home pools.
Recreational boating can be a wonderful way to spend time with family and friends. Make boating safety a priority.
- Wear a properly fitted life jacket every time you and your loved ones are on the water.
Oral health- Keep up with brushing your teeth
Dental Health is important for more reasons than you think! Did you know keeping a clean mouth helps you speak clearly, eat healthy foods and can even make you feel better about yourself? Brushing your teeth will keep away large medical costs, pain and distractions. If you have an achy mouth, you are less able to focus and learn!
What can you do as a parent?
- Brush your child’s teeth twice a day with fluoride toothpaste
- Parents, be a role model and brush with your kids
- Eat healthy foods and reduce sugar
- Go to the dentist
Tooth Brushing Implementation
We will be working on implementing tooth brushing in Early Head Start classrooms. We will be providing teachers with Colgate, “Dr. Rabbit Meets a Brushalotamus” activity kits to work into daily curriculum and get those smiles shining bright.
Know the signs of child abuse and neglect
We know that child abuse and neglect happens in communities across the country. Child abuse and neglect affect everyone, whether your area is rich or poor, urban or rural, in California, Texas or Maine. Because of this, all parents should know the signs of child abuse and neglect.
There are different warning signs for different kinds of abuse and neglect. However, some indicators can signal abuse in any form. Some of the major signs are when a child:
- Shows sudden changes in behavior or school performance;
- Has not received help for physical or medical problems brought to the parents’ attention;
- Is always watchful, as though preparing for something bad to happen;
- Lacks adult supervision; and
- Appears afraid or hesitant to go home after school.
If you think a child is being abused or at risk of abuse, the most important step you can take is to report it. If you suspect a child is being or has been physically abused, please call 1-800-4-A-Child. This is the number for the ChildHelp USA National Child Abuse Hotline, which is staffed 24 hours a day, every day, and is available in 170 different languages. All calls to the hotline are confidential, and by calling you can find more information, literature, and referrals to thousands of emergency, social service, and support resources. If you need immediate assistance, call 911.
Congratulations to Laurie Anderson!
Ms. Laurie Anderson participated in SER STEM Robotics. Ms. Laurie not only participated in the SER’s Robotics, but she won 3rd place in the competition.
“Growing up in Pleasant Grove and trying to overcome statistics, I have always worked hard no matter what. I am a teen parent, was a high school dropout. None of this defines me. SER EHS have shown me no matter what the circumstances, you can overcome them. I was lucky to be offered an opportunity to participate with the SER – STEM program. The education and encouragement has givenme to me has pushed my drive to attend college.”
INTRODUCING COR advantage…our guide to your child’ school readiness
At SER Early Head Start we regularly talk about getting your child ready for school, but what does school readiness mean?
COR Advantage is the assessment tool caregivers use to help them look at all aspects of your children’s learning. To complete COR Advantage, your child’s caregiver observes and writes notes about what he or she does and says during the daily routine. The information you share about what happens at home also helps your child’s caregiver complete a full picture about your child.
Caregivers will begin to use COR Advantage in May. To monitor children’s growth, we will assess your child 4 times per year. At the end of each assessment period, your caregiver will create a report to get a profile of your child’s learning. She will use this information to plan activities for your child. As a reminder, children at this age learn through hands-on play, not through “school type” lessons.
You will get more information and training about COR Advantage in June. We look forward to working with you to get your child ready for preschool!!
Earn a $20.00 Walmart Gift Card!
It is important for your child to attend the program daily. He/she must attend the program Monday thru Friday for a minimum of 6 hours a day to benefit from the learning opportunities that prepare him/her for pre-school and to retain enrollment in the program.The Office of Head Start expects children to be present at least 85% of the time. We will award a $20.00gift card from Walmart to families that have children with Perfect Attendance, until funds are exhausted.
The Grand Prairie Workforce Center is hosting a hiring event on Wednesday, June 14th, 2017 from 10:00am-12:00pm.
The following employers will be featured:
JP Energy-Pinnacle Propane Automation Personnel Services
Childcare Careers Enterprise Concrete Products
G2 Secure Staff Intermountain Staffing
A word from Araceli Paniagua, EHS Director
You will start receiving a daily Parent Communication Folder. The folder will have to two sections. On the left side, are forms/documents that you will return to the center and the right side will contain documents that you may keep for your records. Samples of items that you can expect to receive are:
- Parent Engagement Activity Log
- 2016-2017 EHS-CCP Calendar
- Financial Literacy Presentations Calendar
- Menus
- SER-EHS Monthly Newsletter
Your time is very valuable. Please help us by documenting your in-kind contributions on the Parent EngagementActivity Log. Your child’s teacher will send this form on Mondays for you to record learning activities (Monday-Thursday) that you complete daily with your child. Please record time spent each day, sign and return the form on Friday.
Wee Can Academies Parent Meetings
(Round Table)
June 15, 2017 (Pleasant Grove)
June 15, 2017 (Grant East)
11:45 a.m. – 12:45 p.m.
Wee Can Academy Grant East
2901 Morgan Drive
Dallas, TX 75241
972-325-7979
Ms. Pictra Payne, Child Care Manager
